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OCN > 2604 > Monument Sanitation District, March 18 – Delinquent account notices sent

Monument Sanitation District, March 18 – Delinquent account notices sent

Highlights

  • The Monument Sanitation District reported a higher-than-usual number of delinquent account notices in March, with 115 notices issued.
  • Delinquencies largely stemmed from customers not updating automatic payments after the monthly charge increased from $40 to $45 over a year ago, leading to late fees for those accounts.
  • Only one customer is contesting the late fees, claiming improper notification of the increase.
  • The district addressed a maintenance item at its headquarters by replacing the air intake for the Black Forest Foods Café and Deli furnace with a sheet-metal duct to improve cleaning and grease management.
  • Coordination continues on Beacon Lite Road work, with ongoing meetings between utility providers and El Paso County.

By Jackie Burhans and James Howald

In his Manager’s Report, Monument Sanitation District Manager Mark Parker told the board that a higher-than-usual number of delinquent account notices were sent in March. He also gave updates on maintenance work done on the district’s headquarters building and on the work being done by the El Paso County Department of Transportation on Beacon Lite Road.

Customers slow to update automatic payments

Parker told the board that the district sent 115 delinquent account notices in March. Accounts are delinquent when no payment has been made in three months or when the balance due exceeds the set amount. Parker said many of the delinquent accounts resulted from customers not updating their automatic payments when the district increased its monthly charge from $40 to $45 more than a year ago. Customers who did not increase their automatic payments owe the district a $5 monthly late fee in addition to the $5 monthly increase. Only one customer is contesting the late fees, claiming that they were not properly notified, Parker said,

Café air intake replaced

Parker said the air intake for the furnace at the Black Forest Foods Café and Deli, a tenant in the MSD headquarters, was replaced to address accumulated grease. The intake was a flexible tube, and the HVAC company recommended replacing it with a sheet-metal duct that would be possible to clean.

Beacon Lite Road work

Parker told the board he was continuing to attend meetings between utility providers and El Paso County to coordinate the work being done on Beacon Lite Road. He added that there was no new information regarding the planned installation of a sewer line to service the site of the proposed Buc-ee’s travel center.

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Monument Sanitation District meetings are held at 9 a.m. on the third Wednesday of the month in the district conference room at 130 Second St., Monument. The next regular meeting is scheduled for April 15. See MonumentSanitationDistrict.org. For a district service map, see www.MonumentSanitationDistrict.org/district-map. For Information: 719-481-4886.

Jackie Burhans can be reached at jackieburhans@ocn.me. James Howald can be reached at jameshowald@ocn.me.

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